In response to the Japanese government’s request for countermeasures against the coronavirus,
and also to protect the health of our customers, we have decided to close our HANDS-FREE TRAVEL Service.
We can keep your luggage before check-in and deliver it to your hotel at our office (M’s KYOTO INFORMATION CENTER).
It takes 3 minutes from the office to KYOTO station.
※This service applies to the following hotels
凡是入住我们运营的所有酒店的客人，可以在入住前把行李寄存在京都站附近的
「M’s KYOTO INFORMATION CENTER」，我们可以把行李寄送至酒店。
※仅限于有寄送服务的酒店的客人
| Location | M’s KYOTO INFORMATION CENTER ※At M’s kyoto information center’s counter on 1st floor luggage storage,On 2nd floor reception and cashier. |
|---|---|
| Reception hours | Reception time 9:00~15:00 ※Expected deliver time of arrival is around 18:00 ※Due to traffic condition, it may take time for deliver. |
| Charge | One way 500 yen per Luggage/Round trip 1,000 yen ※Only Hotel to Office is not available ※Payment is CASH only. HANDS-FREE TRAVEL Service Terms and Conditions of Carriage(Precautions) |
Target hotel list
| JAPANING HOTEL | GION |
|---|---|
| GRAND JAPANING HOTEL | KARASUMA-OIKE, NIJO, MELDIA NIJO-JO, KARASUMA GOJO, KYOTO STATION KOMEYA, GOJO NAGINATAGIRI |
| GRAND JAPANING | KYOTO GOJO VILLA |
| M’s INN | GOJO ODAWARA, KYOTO STATION TARUYA, SANJO OMIYA, KYOTO STATION KIZUYA, SANJO WAKOKU, KYOTO STATION KASUGA, NIJOJO IWAGAMI, OMIYA KUROMON, OMIYA MATSUURA, SHIJO OMIYA, OMIYA KARIGANE |
- You can do a previous service application or on the same day as well.
- If you submit the application in advance the process is going to be faster.
※Note : For promotion is only valid for who completed Pre-registration in advance.
（For more information please check our website ※Except Gojo Villa guest）
- 线上提前申请（到入住日前两日）和入住当日线下直接申请都可以。
- 线上提前申请可以简化当日寄送手续，更方便！
※适用【行李寄送单程1个免费活动】的情况下，请一定事先完成线上提前申请的手续。
（※五条VILLA的客户不用提前申请也适用于该活动）
About luggage storage service
Customers who used our hotels (which operated by our company) are able to leave luggages at M’s KYOTO INFORMATION CENTER
in front of Kyoto station for free. Please feel free to use it.
Opening hours 9:00 AM – 9:00 PM
SERVICE
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Smartphone Handy free rental service
Handy スマートフォン Handy Smartphone What is【Handy】？ Handy is a rental smartphone service what is free of charge for who are s…
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Information about the check-in （M’s INN / JAPANING HOTEL)
For all our guest, we have a smart check-in service which is convenient for traveling in Kyoto. If you do the registrati…
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M’s KYOTO INFORMATION CENTER
We operate a tourist information center in front of Kyoto Station. All the staff will be waiting for you! We will be ver…
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Free shuttle bus to sightseeing spot / 免費觀光巴士 (GION, ARASHIYAMA, Kinkakuji-temple etc)
We are currently running a shuttle bus with 3 routes(GION, ARASHIYAMA, Kinkakuji-temple etc) that goes to popular touris…
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Free shuttle bus to hotel
In response to the Japanese government’s request for countermeasures against the coronavirus, and also to protect the he…
INFORMATION
| Address | 〒600-8216 Kyōto-fu, Kyōto-shi, Shimogyō-ku, Higashishiokōjichō, 545 M's KYOTO STATION MAE BLDG. 2F※Kyoto station subway “A-5” exit. |
|---|---|
| Time | [:en]M's KYOTO INFORMATION CENTER（M's/JAPANING HOTEL OFFICE）→ Your hotel9:00-15:00*Expected deliver time of arrival is around 18:00*Due to traffic condition, it may take time for deliver.Your hotel → M's KYOTO INFORMATION CENTER（M's HOTEL OFFICE）*Please put your luggage at the front of the hotel by 10 AM.*Pick up available between 3p.m~9:30p.m at M's KYOTO INFORMATION CENTER.< |
| Fee | [:en]One way 500 yen per Luggage/Round trip 1,000 yen ※Only Hotel to Office is not available ※Payment is CASH only.[:ja]片道：1個 500円 往復：1個 1,000円 ※復路（ホテルからオフィス）のみの受付はしておりません。 ※お支払いは現金のみです。[:] |
| Notice | [:en]※Unavailable Items※◆An Item over 2meters in length or over 30 kilograms.◆Total linear dimensions (length, width, height) of no more than 2 meters.◆Valuable, fragile, animal, dangerous goods, perishable items, drinks, all liquids in containers◆Cardboard box ◆Baby buggy, Wheel chair◆A luggage may cause some damage to other luggage, such as luggage with umbrellas on the side. If you leave an umbrella, it will be handled as two luggage◆Luggage which is difficult to deliver◆Plastic bags containing more than 2 bags【Others】※Please fasten your luggage※About Compensation for damagesIf we accept responsibility for damage to your items, We will make up for your damage up to 100,000 yen per one item[:] |